FAQs | Rego Check

FAQs

Our service

The exact information we can display regarding your vehicle depends which state/territory it is registered in. At the very least we will be able to tell you when your registration is due for renewal, and we will send you email reminders before that date to help you avoid any potential fines that may be incurred if the registration was not renewed on time.

We also have tools enabling you to view your vehicles' fuel economy over a period of time, calculate fuel costs for a journey, and find the lowest cost fuel in your local area.

You can have up to 5 vehicles saved to your account at any one time. You are able to add and remove vehicles as often as you like.

As well as the reminder for registration renewal, you can also receive reminders for when your vehicle insurance expires, when your vehicle is due a service, when your breakdown cover expires, and if you have a parking permit, we can also remind you when it is due renewal.

You can try the service for just $1 for 24 hours access. To continue using the service, it will cost you $4.95 per month.

If you have lost your password, simply visit our login page, and then click the "Forgot your password?" link. You can then enter your email address, and we'll send you a link to reset your password.

If you want to switch off the email reminders sent from our service, please log in to your account, go to the "Account settings" page, and click the "Send email reminders" switch to "Off".

To cancel the service and close your account, simply log in to your account, go to the "Account settings" page, and click the "Close account" button.

Please use our contact form to send us an email, and we'll reply within 2 working days. If your enquiry is more urgent, you can also call us using the contact number listed on that page.

Our tools

The Fuel Prices tool takes data from the MotorMouth website to display current fuel prices in a local area. The prices are updated by fuel service stations, but we cannot guarantee they are the very latest prices. If you click the search icon in the top-right corner of the tool, you can enter a location to search for.

Yes, there is. Click here for the iPhone app, or here for the Android app.

The data used to display the graphs is taken from fuel purchase submissions entered on the Your Vehicles page. Simply enter the cost and amount of fuel (in litres) bought and the vehicle's odometer reading each time you purchase fuel, and we'll add the data to the graphs so you can see how your vehicle is fairing.

If you have added more than one vehicle to your account, you can select which vehicle graphs to display using the option at the top of the page. Please note, if you delete a vehicle from the account, the fuel data will also be deleted, and will no longer show on the graphs, even if the vehicle is re-added at a later date.

On the Fuel economy tab, enter the cost and amount of fuel (in litres) bought and the vehicle's odometer reading each time you refuel a vehicle. We will then display the distance you have driven since the last refuel, and how many kilometres per litre of fuel your vehicle used. This tool works best if you fill your tank to the brim each time you refuel, to ensure maximum accuracy in the calculations.

Your data will be added to the fuel economy graph, to allow you to track the economy of your car over time.

The Journey cost tool can calculate an estimated cost for any length of journey. Simply enter how far you will be travelling, the current cost for a litre of fuel, and the average fuel economy for your vehicle. We will then tell you how much fuel you will need to make the journey, and how much it will cost.

Vehicle registration

You can typically renew your registration online up to 6 weeks prior to the expiration date, or up to 3 months in advance over the phone or in person. This may vary slightly between different states. View more details of this on the official website for your state/territory.

You can renew your registration online, over the phone, or in person at a registry or service center. View more details of this on the official website for your state/territory.

The penalties for driving an unregistered vehicle varies from state to state. In New South Wales for example, you can be fined $650 for using an unregistered vehicle. In Victoria, the fine can be $777. Please refer to the official website for your state/territory for exact penalty charges.

The registration renewal charge may vary depending on the type of vehicle and the address of where it is usually kept. Please refer to the official website for your state/territory for exact renewal fees.